Head of Banking and Expansion – North America

Banking and ExpansionNew York

We’re looking for a Banking and Expansion Lead to join our team in the Flatiron District, New York City. Our banking relationships determine the quality of our product and a large part of its economics. And our relationships with regulators, governments and payment systems are crucial too. So, we're on the hunt for an executor with a brilliant mind and strong communication skills to help more customers save money with us.

Key Details

Salary range: 150k – 185k USD per annum

Key benefits:

  • Stock options in a profitable company
  • An annual all-expenses paid company trip, Summer Days
  • Paid Time Off annually, sick days, parental leave and other leave opportunities
  • Company matches to 401(k) plan contributions
  • Health and well-being benefits like strong medical, dental, and vision plans; and a monthly gym stipend.
  • International travel to and collaboration across our offices around the world, plus local commuter benefits in New York City.
  • 6 weeks of paid sabbatical after 4 years at TransferWise on top of annual leave
  • A fun and friendly environment with social activities, weekly team lunches, fully-stocked kitchen. We also welcome well-behaved dogs.

People and businesses all over the world use TransferWise to avoid big bank fees and week-long international wires when they send, spend, and receive money abroad. We have over 7 million customers who move $4.9 billion every year with us. We help them save $3.7 million in bank fees every day.

We opened in the US in 2015, and we send more money in and out of the US than any other country. But compared to the size of the American market, it’s still just a drop in the bucket. With your help, we’ll fill that bucket up.

Your mission:

  • To define and lead our payment infrastructure in North America.
    • Understand and help other teams understand in detail the existing and planned payments infrastructure in the U.S. and Canada, and how we should use it to provide the best cross-border payments services to our customers in North America. For example, have an in-depth knowledge about what are the different payment systems available in these countries and how we can achieve a direct connection to those.
    • Frame our strategy of how we will improve our payments and regulatory infrastructure in the U.S. and Canada in order to achieve our mission of being instant, transparent and eventually free. 
    • Lead and execute negotiations and regulatory projects for us to have the best and more reliable payment infrastructure in the U.S. and Canada.
    • Understand existing and new regulations and figure out the best ways our product can comply with them. We see regulation as an opportunity!
  • Working with the Product Leads, help define the opportunities and direction for our products in North America. Collaborate across teams and inspire others so that we deliver the best international banking solution. 
    • Work closely with product teams (Product Managers and Product Engineers) to develop our vision and build better products and experiences for our customers. Your contribution will mainly be from the payments infrastructure, regulatory and operational banking partnerships point of view.
    • Work with our Compliance and Government Relations teams in managing our relationships with regulators and other important non-commercial relationships, such as the government.
    • Work with our global teams (Product, Finance, Treasury, etc.) to ensure our North American customers and products are at the centre of our mission.
  • Take ownership of maintaining and improving existing relationships with banks and other financial institutions. This refers primarily to our transaction banking agreements, which let us build and expand our product, and you’ll have a high level of autonomy in optimising these. You will:
    • Lead commercial and relationship discussions with partners and monitor our economics on global routes to ensure we offer the most sustainable and competitive service in the market.
    • Create new opportunities within existing relationships with North American financial institutions and other regions to ensure we continuously improve our product (i.e. increase speed, reduce costs, add more visibility to our transactions, etc.).
  • Build new relationships with relevant financial institutions:
    • Work with regional and product teams to open new relationships with relevant financial institutions (i.e. banks, payment processors, cards issuers, processors, etc.).
    • Manage an end-to-end process: find the right potential partners, pitch TransferWise as a client, negotiate the commercial contracts, complete account opening forms, explain our compliance processes, pass due diligence, and do anything else needed to be ready for development.

A bit about you:

  • You can negotiate the most ideal terms with a clear product vision and understanding. You can figure out the ideal operational and commercial process with every new partner.
  • You’re comfortable making decisions and bringing others on board.
  • You get work done, drive major projects and are willing to get your hands dirty to deliver what’s needed. We work in autonomous teams, so you’ll need an entrepreneurial and collaborative mindset to thrive.
  • You’re familiar with how corporate banks and financial institutions work and their decision makers. You’re excellent at managing relationships and are constantly creating opportunities to improve them.
  • You have detailed understanding of payment and FX regulation in a changing environment and an interest in AML/KYC and risk controls.
  • You understand how local and international payments work, with specific knowledge of North American payment systems , and how TransferWise can build our product around these.
  • You can work independently, flexibly and take the initiative in a fast-paced environment.
  • You’re passionate about our mission and transforming the financial industry for good.
  • You’re flexible for domestic and some international travel (around 20-30% of time).

Some extra skills that would be awesome:

  • Experience in building and managing a team.
  • Experience building business relationships with financial institutions and dealing with their risk and compliance teams.
  • Experience building business relationships with card issuers, card schemes like Visa and Mastercard, and processors; and dealing with their operational and compliance teams.
  • Experience working directly with regulators.

Please note: You must already be legally authorized to work in the US. We cannot sponsor visas for this role. This is a full-time physical position in New York.

We’re people without borders — without judgement or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in.

Also, qualifications aren’t that important to us. If you’ve got great experience, and you’re great at articulating your thinking, we’d like to hear from you.

And because we believe that diverse teams build better products, we’d especially love to hear from you if you’re from an under-represented demographic.

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