Meet Missy, our Tampa office dog

Tampa

Name: Missy

Breed: Pitbull American Bulldog mix

Owner: Emily, Chargeback Team

Office: Tampa

Likes: Tennis balls, other dogs, cuddles

Doesn’t like: When she destroys the tennis balls

Fun fact: She has her own Slack emoji

Top trick: Can say ‘yes’ and ‘no’. She looks away for no and jumps for yes.

In three words: Loyal, friendly, playful

Latest roles

Our Complaints Officers provide a greater level of service for our Brazilian customers and the specific struggles they face, while also learning more about our product and improving processes along the way. You’ll be in an impartial party, representing TransferWise but also acting as a customer advocate while you communicate with the customer, investigate cases, and work cross-team to understand the specific issues within Brazilian regulations and resolve them for our customers. Find out more here! 🇧🇷

ComplianceTampa

Our Customer Support Vendor Operations Specialists ensure our customer’s complete satisfaction by supporting our outsourcing partner with operational management and act as the link between the TransferWise internal and external CS teams, working hand-in-hand with both! The CS VOS will be responsible for ensuring high quality contacts through consistent calibrations and reporting, communication with internal teams, training calibrations and tracking, as well as other processes required for an exceptional level of customer support. Find out more here! 🚀

Customer SupportTampa

Our Payment Operations Specialists are the Ninja's operating in the background - making sure the money moves around the world for our customers! We're looking for a new Portuguese speaking specialist to join our Latin America team in Tampa. You'll get to work with lots of different internal teams and external partners to improve processes and make the experience a great one for our Latin American customers! Click to find out more! 🌎

OperationsTampa

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